Privacy Policy
Last updated: December 2, 2025
1. Introduction
Selluna.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services located at selluna.ai and app.selluna.ai (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Payment information (processed through secure third-party payment processors)
- Product information and Amazon product links
- Brand guidelines and preferences
- Communication data when you contact us
2.2 Automatically Collected Information
- Usage data and analytics
- Device information and IP address
- Cookies and similar tracking technologies
- Log files and error reports
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and manage your account
- Generate product images according to your specifications
- Send you service-related communications
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in operating our Service (under strict confidentiality agreements)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger (with notice to users)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights (GDPR Compliance)
We comply with the General Data Protection Regulation (GDPR). You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at the email address provided in the Contact section.
7. Cookies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@selluna.ai
- Website: Contact Page